Staffing

We recognise that for most service users the most important people in our organisation are the care workers with whom they will have regular contact. Our staff will play a very important role in the service users’ welfare. To maximize this contribution, we will do the following:

Employ staff who are skilled and experienced in all areas of personal care
Provide at all times an appropriate number of staff with qualifications in health and social care to ensure that contracts can be met
Observe recruitment policies and practices, which both respect equal opportunities and protect the service user’s safety and welfare
Contract our staff to a range of training, including the DIPLOMA programme
We take great care in recruiting, training and supervising our staff. They possess a range of experience and qualifications in the care of older people and people with dementia; mental health problems; physical disabilities; sensory impairment; and those who recovering from illness, are ill, or are terminally ill.

The range of qualifications and training of the care workers employer by Care Wales Gofal Cymru include:

Structured Induction training encompassing the Code of Professional Practice (For Social Care) by Care Council for Wales
Moving & Handling, Health & Safety, Infection Control, Safeguarding of Vulnerable Adults, First Aid & Medication training.
DIPLOMA (NVQ) level 2 and 3 in Health & Social Care (Adult), and a wide range of mandatory and voluntary care training ‐ ranging from basic skills through to specialist medical.